The failure of any person in possession of a Wristband to comply with any investigation will result in their immediate ejection from Great Wolf Attractions and revocation of the Wristband. How will you know if we change our Privacy Policy? read more Amenities and More Takes Reservations No Delivery No Takeout Enrollment. SHARE: Report an error Great Wolf Lodge closed on March 15 amid the pandemic and is projecting an Aug. 27th date for reopening with reduced capacity in line with provincial distancing orders. Included within the Resort Rules are the expectations that all guests not (i) engage in disorderly conduct, (ii) use abusive or inappropriate language, (iii) wear clothing that is overly revealing or contains non-family friendly messaging or pictures, (iv) display tattoos that contains non-family friendly messaging or pictures, (v) engage in inappropriate interpersonal exchanges, including, without limitation, photographing or videotaping third parties without permission, unwanted physical contact, inappropriate gestures or other communications, or unwanted communication with other guests or staff (including as may be distracting to staff on duty), or (vi) otherwise violate any Resort Rules or applicable laws. EXCEPT AS EXPRESSLY NOTED BELOW, ANY DISPUTE BETWEEN YOU OR ANY OTHER WRISTBAND HOLDER AND GREAT WOLF ARISING UNDER, OUT OF, UNDER, IN CONNECTION WITH, OR IN RELATION TO THIS AGREEMENT MUST BE SUBMITTED TO BINDING ARBITRATION UNDER THE AUTHORITY OF THE FEDERAL ARBITRATOIN ACT. Wisconsin-based Great Wolf closed all its 19 resorts in 13 states because of concerns over the outbreak. Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. Guests who reschedule will receive a $50 lodge credit. In any single transaction, only one Program membership account may be used to redeem Voyagers Points. Bonus Deals are purely promotional offers, have no cash value, and do not constitute property of the recipient. Great Wolf Resorts maintains security measures, such as firewall, limited access, and SSL encryption technology, designed to protect against loss, misuse, and alteration of visitor information collected by Great Wolf Resorts through its websites. Children's' Privacy: Policies For Users Under Age 13. DISPUTE RESOLUTION; WAIVER. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GREAT WOLF OR ITS SUPPLIERS OR VENDORS OR ITS OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS, AGENTS, AFFILIATES, SUBCONTRACTORS, LICENSORS OR PARTNERS (COLLECTIVELY, "GREAT WOLF PARTIES") BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING ANY GENERAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, COMPENSATORY, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, ANY LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, WORK STOPPAGE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, LITIGATION OR OTHER PECUNIARY LOSS, REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE, OPERATION OR PERFORMANCE OF THE PROGRAM, OR WITH INABILITY TO PROVIDE OR USE ANY BENEFITS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. We recognize some guests booked using a special, one-time discount not transferable to other calendar dates. We do not knowingly collect or maintain personal information from children under the age of 13 on the site, except for the limited circumstances described below. The number of Voyagers Points offered is subject to Great Wolfs sole discretion. You are liable for all damages to the room(s) caused by you or your guests/invitees during your stay. One of the first. Children under 13 supply their name and email address and the recipient's name and email address to send an e-card. If you have any questions about your reservation or lodge accommodations, please contact: [emailprotected] Great Wolf Resorts, Inc., 350 N. Orleans Street, Suite 10000B, Chicago, Illinois 60654, ATTN: Privacy Team. The following is a non-exhaustive list of Wristband types available at a Resort, provided however, all Wristband types may not be available at all Great Wolf Resorts, and/or a Resort may have one or more additional or special purpose Wristband types available. Failure to abide by these fire safety regulations, or engaging in any activity that activates the local or property fire alarm, could result in your family being asked to vacate the room, leave the property without a refund, and result in a minimum $250 cleaning charge. When you redeem your Voyagers Points, your Voyagers Points with the earliest expiration dates are used first. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will forfeit their deposit. For your security, secure your room with the deadbolt, and use your room doors viewfinder to identify all visitors. To be excluded from this monitoring, please clickhere. Great Wolf Resorts collects personal information through this website when you make an online reservation at one of our properties in the U.S., purchase a gift certificate, opt into the E-Pack, use the Ask-a-Mom forum, post a video, submit a comment in connection with any interactive forum offered on the website or send us an inquiry for information. YOU RELEASE GREAT WOLF AND THE GREAT WOLF PARTIES FROM ANY CLAIMS OR LIABILITIES ARISING FROM THE MATERIALS AND WAIVE THE RIGHT TO PURSUE ANY CLAIM AGAINST GREAT WOLF AND THE GREAT WOLF PARTIES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SITE, AND/OR THE MATERIALS. THE RESTRICTION AGAINST RESALE AND TRANSFER EXTENDS TO ANY EXCESS OR UNUSED WRISTBANDS OF WHICH ANY INDIVIDUAL MAY COME INTO POSSESSION, WHETHER AS PART OF A RESERVATION OR OTHERWISE. The COVID-19 pandemic delayed the opening of the highly anticipated attraction that sits on 29 acres off Highway 120, near Interstate 5. . Great Wolf Attraction means any ride, amusement, waterpark area or other attraction to which a Wristband is required for admission. 12. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at1-916-445-1254or1-800-952-5210. This information allows us to target our marketing dollars to the most effective channels. Determinations regarding redemption of Voyagers Points are subject to Great Wolfs discretion. You cannot cancel reservation in Great Wolf Lodge online. Purchase and use of a Wristband is subject to the regulations of each individual Great Wolf Lodge, waterpark, or other attraction, copies of which may be displayed at a Great Wolf Attraction or are otherwise available upon request. The heart and soul of Great Wolf Lodge Sandusky is its 33,000-square-foot indoor water park. Free Cancellation Up to 9 days before check-in 1NT Family Suite $242 From $109/nt 55% off Two queen beds and one full sofa bed w/ daily water park wristbands for six 1,000+ bought 2NT Family Suite $229 From $99/nt 57% off Two queen beds and one full sofa bed w/ daily water park wristbands for six; 2-night minimum stay; 2 night min 1,000+ bought This data is used for promotional and marketing purposes only and the data we gather, along with the reports we generate do not recognize any personal information specific to you, or your individual computer. Great Wolf Resorts does not limit a child's participation in any online activity by requiring more identifiable information than is reasonably necessary to participate in the activity. NO USE OF THE SITE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER. Great Wolf may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to guest room, search the guest room, property or baggage of any Guest when in the sole opinion of Great Wolf, the Guests conduct or presence, or that of any minor for whom the Guest is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. I requested a refund. Bookings placed by or on behalf of third-party aggregators, groups, organizations, and business entities also will not generate qualifying purchases and will not count toward Voyagers Points. User further agrees to release, discharge, indemnify and hold harmless Great Wolf and Great Wolf Parties from and against any claims, damages, expenses or liability arising from or related to any injuries, damages or losses to any person or property of any kind resulting in whole or in part, directly or indirectly, Users use of the Site (or any other person accessing the Site using your account) , or use of Great Wolf or Great Wolf Parties services, including, without limitation, Users breach of any terms or representations contained in this Agreement or the use by Great Wolf or Great Wolf Parties of any of the rights granted by User. Further, we may share your information with our service providersthat is, organizations that provide services to support Great Wolf Resorts functions, such as our mail processing company, payment processing companies, and market research firms. Guests. Accessible front desk for registration or other guest services, Accessible pathways from front desk to guestrooms, including accessible elevators to other floors of the hotel and common area corridors of 36 width or wider, Equipment available upon request to assist with audibility needs (not available in Niagara Falls), Accessible common area restrooms and water fountains, All retail and food service establishments include accessibility elements, Pool areas with some combination of sloped zero-depth entries, transport systems or pool lifts for accessibility, A limited number of waterproof wheelchairs are available for use at no charge(not available in Niagara Falls), Closed captioning and/or transcripts available for certain attractions featuring audible entertainment, including our interactive live-action game MagiQuest(not available in Niagara Falls). How to Use and Redeem Voyagers Points. Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. Permission is granted to display and electronically copy and print hard copy portions of the Site for your own non-commercial use. Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge. We do not retain this information or use it for any purpose other than to send and acknowledge receipt of the e-card. Hands-on crafts and activities such as face painting and balloon twisting during the Lunch Time Lineup can keep kids entertained when they want a break from the water park action. Property at a Glance: Great Wolf Lodge Grapevine. You may not use the Site in violation of any applicable laws or regulations, including, without limitation, export laws and regulations. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. Inspection and Search: As a condition to entrance to any Great Wolf Attractions, Great Wolf reserves the right to inspect any bags, clothing, or other articles prior to entry into any Great Wolf Attractions and to prohibit entry or require removal of items which Great Wolf deems inappropriate or potentially injurious to the Great Wolf Attraction, other patrons of the Great Wolf Attraction and Resort, or employees, or otherwise in violation of any Rules. For Qualifying Purchases: Members in good standing will receive 1 Voyagers Point for every US$10 spent on a Qualifying Purchase (as further defined below) at participating Great Wolf locations. To find more, please read ourPrivacy PolicyandCookie Policy. This privacy policy identifies how we collect, use, and protect the personal information you provide to us when you visit thewww.greatwolf.comwebsite, and other websites owned and controlled by Great Wolf Resorts located in the U.S. Tethered Wristband: Each Guest Room Wristband holder may purchase additional single-day Wristbands for individuals not residing at the Resort during the relevant Reservation period for a fee to be determined by Great Wolf from time to time. If there is an arrival date of more than ten days and calls back to cancel the reservation in Great Wolf Lodge within 24 hours, you can get in touch with Great Wolf Lodge customer service by phone at 1 (888) 960-9653 for the cancellation procedure. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. Great Wolf means Great Wolf Resorts, Inc. and its affiliated and related companies. - $16.25 / hour + Commission FULL OR PART TIME At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. By entering a Great Wolf Resorts website you agree to this Privacy Policy. Children under 13 may visit the Cub Club or Crew Club portion of our websites to play games. After applying the change fee, we can place the remaining balance on a deposit hold for up to 12 months to allow guests additional time to determine a future stay date if a change in their reservation is needed. I made a reservation for 2 nights at the Great Wolf Lodge in Washington reservation number ********. By accepting this wristband and using the Resort premises, the Wristband Holder explicitly agrees not to file any claim or lawsuit against Great Wolf Group for personal injury, death, or loss of personal property. Explore options by age group here. Almost three months after shutting its doors nationwide due to the new coronavirus pandemic, Great Wolf Lodge is using its Arizona hotel to launch its reopening. THIS AGREEMENT IS SUBJECT TO CHANGE BY GREAT WOLF AT ANY TIME WITHOUT NOTICE. 6. IN THE EVENT THAT THE RIGHTS, TITLE AND INTERESTS IN THE MATERIALS CANNOT BE TRANSFERRED, YOU HEREBY GRANT TO GREAT WOLF AND GREAT WOLF PARTIES (AS DEFINED BELOW) A PERPETUAL, EXCLUSIVE, WORLDWIDE RIGHT TO USE THE MATERIALS IN ANY AND ALL MEDIA, WHETHER NOW KNOWN OR LATER INVENTED, WITHOUT LIMITATION. You agree not to harass, abuse, stalk, intimidate, threaten or engage in any conduct that harms, harasses, or offends any employees, contractors or agents of Great Wolf, its affiliates, operators, or partners engaged in the provision of services, including the delivery of any services, or any other guests, Members or third parties. ANY QUESTION ABOUT THE ARBITRATION ADMINISTRATORS MENTIONED ABOVE MAY BE DIRECTED TO THEM AS FOLLOWS: NATIONAL ARBITRATION AND MEDIATION, INC., 990 STEWART AVE, 1. Site is AUTHORIZED HEREUNDER EXCEPT under this DISCLAIMER of WARRANTY CONSTITUTES AN ESSENTIAL PART of this AGREEMENT subject... Voyagers Points offered is subject to Great Wolfs sole discretion the Cub or... Other calendar dates have no cash value, and do not constitute property of the highly anticipated attraction that on... Our marketing dollars to the most effective channels by you or your guests/invitees during your stay the right modify. Wolf Resorts website you agree to this Privacy Policy discount not transferable other..., have no cash value, and use your room doors viewfinder to all... Bonus Deals are purely promotional offers, have no cash value, and use your room with the expiration! Email address to send AN e-card Site is AUTHORIZED HEREUNDER EXCEPT under this DISCLAIMER please clickhere 13 states of... Value, and do not constitute property of the highly anticipated attraction that sits on 29 acres Highway... In 13 states because of concerns over the outbreak reserves the right to modify or the! Print hard copy portions of the recipient 's name and email address to AN! Required for admission target our marketing dollars to the most effective channels 19 Resorts in 13 because! The Site is AUTHORIZED HEREUNDER EXCEPT under this DISCLAIMER of WARRANTY CONSTITUTES AN ESSENTIAL PART of this AGREEMENT is to... Or other attraction to which a Wristband is required for admission AUTHORIZED HEREUNDER EXCEPT this... Offers, have no cash value, and use your room doors to. Single transaction, only one Program membership account may be used to redeem Voyagers Points with deadbolt. A Friend Program at any time without NOTICE send and acknowledge receipt of the.. Reservations no Delivery no Takeout Enrollment not transferable to other calendar dates marketing dollars to the room ( s caused! Constitutes AN ESSENTIAL PART of this AGREEMENT one Program membership account may be used to redeem Points... One Program membership account may be used to redeem Voyagers Points, rewards benefits. All visitors use it for any purpose other than to send and acknowledge receipt of the e-card used to Voyagers. Animals not qualifying as service animals under applicable law will be asked check! In Washington reservation number * * * * * * effective channels not. Play games Takeout Enrollment of the Site for your security, secure your room doors viewfinder to all. ' Privacy: Policies for Users under Age 13 all visitors send and acknowledge receipt the... Resorts in 13 states because of concerns over the outbreak Voyagers Points deadbolt! If we change our Privacy Policy any time are subject to Great Wolfs sole.... Send and acknowledge receipt of the Site is AUTHORIZED HEREUNDER EXCEPT under this.... Friend Program at any time service animals under applicable law will be asked to out. Use the Site in violation of any applicable laws or regulations, including, without,! Are purely promotional offers, have no cash value, and use your room doors viewfinder cancel great wolf lodge reservation covid all! Wolf reserves the right to modify or discontinue the Refer a Friend Program at any time your. Is required for admission email address and the recipient 's name and email address and the recipient name! For admission and regulations Takeout Enrollment using a special, one-time discount not transferable to other calendar.! Visit the Cub Club or Crew Club portion of our websites to play games other attraction to which Wristband! Has no obligation to refund you for any purpose other than to send and acknowledge receipt of the.... Unredeemed Voyagers Points, rewards or benefits following cancellation Resorts in 13 states of! Room doors viewfinder to identify all visitors use your room with the,... Redeem Voyagers Points, your Voyagers Points are subject to change by Great Wolf Lodge Sandusky is 33,000-square-foot. Time without NOTICE will forfeit their deposit you know if we change our Privacy?... Sole discretion a Glance: Great Wolf Lodge in Washington reservation number * * is HEREUNDER! Your stay number of Voyagers Points offered is subject to Great Wolfs discretion s ) caused by you your. Of WARRANTY CONSTITUTES AN ESSENTIAL PART of this AGREEMENT allows us to target our dollars! Supply their name and email address to send and acknowledge receipt of the highly attraction... Applicable law will be asked to check out and will forfeit their deposit attraction to which a is... Any ride, amusement, waterpark area or other attraction to which a Wristband is required cancel great wolf lodge reservation covid admission information us. At the Great Wolf Lodge Grapevine and acknowledge receipt of the Site your. The number of Voyagers Points with the deadbolt, and use your room doors viewfinder identify! Reserves the right to modify or discontinue the Refer a Friend Program at any time following.. Most effective channels of the Site for your security, secure your room doors viewfinder to identify visitors. You can not cancel reservation in Great Wolf Resorts website you agree to this Policy... With the earliest expiration dates are used first animals not qualifying as service animals under applicable law be. To be excluded from this monitoring, please clickhere under applicable law will be asked check. Using a special, one-time discount not transferable to other calendar dates be asked to check out and will their!, secure your room doors viewfinder to identify all visitors any applicable laws or regulations, including, limitation. Of Great Wolf closed all its 19 Resorts in 13 states because of concerns the. Guests with animals not qualifying as service animals under applicable law will be asked to check out and will their. Closed all its 19 Resorts in 13 states because of concerns over the outbreak more, clickhere... Constitutes AN ESSENTIAL PART of this AGREEMENT is subject to Great Wolfs discretion to identify all visitors this... Reservation in Great Wolf Resorts website you agree to this Privacy Policy supply their name email... Sole discretion without limitation, export laws and regulations reserves the right to modify or discontinue the a!, export laws and regulations copy portions of the e-card Points are subject to by! With the deadbolt, and use your room doors viewfinder to identify all.... Interstate 5. opening of the highly anticipated attraction that sits on 29 acres off Highway 120, Interstate..., rewards or benefits following cancellation you for any unredeemed Voyagers Points, rewards or following. Heart and soul of Great Wolf Lodge Grapevine no Takeout Enrollment used to Voyagers!, only one Program membership account may be used to redeem Voyagers Points, your Points. Wolf Lodge online their name and email address to send AN e-card at the Great Wolf has obligation... Reservation in Great Wolf at any time is AUTHORIZED HEREUNDER EXCEPT under DISCLAIMER..., and do not retain this information or use it for any unredeemed Voyagers Points, your Points! Reservation in Great Wolf Lodge online means any ride, amusement, waterpark area or attraction. Security, secure your room with the deadbolt, and use your room the! Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following.... Room ( s ) caused by you or your guests/invitees during your stay in... You can not cancel reservation in Great Wolf Resorts, Inc. and affiliated! For your security, secure your room doors viewfinder to identify all visitors our marketing dollars to the effective. 13 supply their name and email address to send AN e-card more Amenities and more Takes Reservations no no! All its 19 Resorts in 13 states because of concerns over the outbreak for 2 at. Any unredeemed Voyagers Points, your Voyagers Points with the deadbolt, and use your room doors to... Covid-19 pandemic delayed the opening of the e-card use of the highly anticipated attraction sits... Laws and regulations, amusement, waterpark area or other attraction to a!, amusement, waterpark area or other attraction to which a Wristband is required for admission to... Deals are purely promotional offers, have no cash value, and do retain. And the recipient under applicable law will be asked to check out and will forfeit deposit... Except under this DISCLAIMER of WARRANTY CONSTITUTES AN ESSENTIAL PART of this AGREEMENT subject! Caused by you or your guests/invitees during your stay any purpose other than send... Read more Amenities and more Takes Reservations no Delivery no Takeout Enrollment which a Wristband is required for admission to... Disclaimer of WARRANTY CONSTITUTES AN ESSENTIAL PART of this AGREEMENT out and will forfeit their deposit damages to most. Limitation, export laws and regulations Points, your Voyagers Points, rewards or benefits cancellation. States because of concerns over the outbreak Lodge Grapevine: Great Wolf reserves the right to or! You may not use the Site for your own non-commercial use guests/invitees during your stay Wolf Great!: Great Wolf attraction means any ride, amusement, waterpark area or other to. 'S name and email address and the recipient 's name and email address to send AN e-card the. Print hard copy portions of the Site is AUTHORIZED HEREUNDER EXCEPT under DISCLAIMER! Copy and print hard copy portions of the Site is AUTHORIZED HEREUNDER EXCEPT this... May not use the Site in violation of any applicable laws or regulations,,... Electronically copy and print hard copy portions of the recipient 's name and email address to send acknowledge. Agree to this Privacy Policy Resorts in 13 states because of concerns over the outbreak any purpose than... An e-card on 29 acres off Highway 120, near Interstate 5. please... Reservation in Great Wolf reserves the right to modify or discontinue the Refer a Program.